TECHNICAL CUSTOMER SERVICE
Incidents need to be addressed as soon as possible. Refrica is always by its clients’ side to resolve incidents immediately and with professionalism.
Thanks to 4.0 technology integrated on all levels of the installation, we can solve problems remotely. Information from equipment is sent directly to a main control centre where we can very often make repairs without travelling on site.
These remote interventions shorten solution times in the event of incidents.