Since the beginning of Africa for more than 70 years, the mission of our company has been able to provide what the client needs, and at the moment they need.
To be able to fulfill both of these objectives, the service that they offer must be differential. It is for help that we focus all our efforts on improving it every day.
For this reason, in addition to the usual channels available there are: phone 972 476 253, extension 1 (Servei d’Assistència Tècnica), and the email, email@example.com, we will still have a WhatsApp new service available from Servei d’ technical assistance (SAT), you can send us text messages and video messages (also photos or videos), with any incidents that you need to resolve.
This will be done by our SAT team, which will be in charge of collecting your missatges, which will issue a response notification as soon as your incident has arrived and will notify our technicians, in order to resolve it, as briefly as possible. Once the resolution of your incident has been planned, the reference of the incident will be communicated to facilitate the follow-up of the matter, and moreover it will appear: the technician or technicians that will assist you on the day and hour of the scheduled assistance.
Milloreu your customer service experience in Refrica!